Gradient background with text in the middle saying “LGBTQ+ users as a forethought in product design”

Gradient background with text in the middle saying “LGBTQ+ users as a forethought in product design”

Introduction

Consider starting here to guide your experience using this playbook. Key information about content, navigation, and research will be included here.

Playbook Overview

Inclusion IS Essential

How To Use

About the Researchers

About The Research

FAQ

Understanding

Guide your understanding on the importance of advocating for LGBTQ+ communities. Key information about industry specifics & LGBTQ+ user experiences will be found here.

Personal Buy-In

LGBTQ+ Language 101

User Personas

Professional Buy-In

Designing

Learn about best design practices for the LGBTQ+ community and pitfalls to avoid. Key information about design strategies and industry & federal standards will be found here.

Whom Does Exclusionary Design Affect?

Current Federal Design Practices

How to Design Inclusively for Users

Current User Account Examples

Implementing

Best practices on how to implement LGBTQ+ inclusivity into product teams. Key information about the business case, metrics, and team inclusion will be found here.

Getting Stakeholders on Board

Bringing to Your Team

Making LGBTQ+ Inclusivity a Habit

Resources

Compilation of all resources available in this playbook | Document Appendix | Glossary | Activity Appendix


©️ BY-NC-SA B. Fadrigon, P. Gordon, J. Lupica, 2023

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This work is licensed by B. Fadrigon, P. Gordon, J. Lupica under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License