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Who are the researchers and authors of this playbook? Explore them below!
Image of Beatrice Fadrigon
Beatrice graduated from The University of Pittsburgh with a Bachelor’s of Science in Psychology and continued to study User Experience Research at UC Berkeley’s School of Information. This playbook was inspired by their dysphoric experiences while creating user accounts, such as through IMLeagues. See Whom Does Exclusionary Design Affect? for more details. In her spare time, they also enjoys going to live music events, engaging with online communities on pop culture, and community organizing! You can find ways to connect with her below.
LinkedIn, Website, Twitter, Email
Image of Princess Gordon
Princess graduated from Cornell University with a Bachelor of Science double majoring in Animal Science and Communication. She attended graduate school at UC Berkeley’s School of Information to obtain her Masters in Information Management & Systems, with a focus in UX Research. She enjoys traveling, trying new foods, and watching movies.
Image of Jane Lupica
Jane graduated from Duke University with a Bachelor of Arts in Computer Science & Decision Science. After working in digital consulting for 2 years, she came to graduate school at UC Berkeley’s School of Information to further study User Experience Research. She enjoys listening to music by LGBTQ+ artists and exploring her love of cooking through vegetarian recipes.
This research was inspired by the disheartening journey that one of our research team members experienced while signing up for a user account with IMLeagues. Through our research and with this playbook, we aim to inform and upskill product teams on LGBTQ+ inclusive user account design practices. Through research methods including literature review, interviews, and card sorting, we compiled our findings and organized the information into 3 sections: